Chatgram - Support for Slack: Politiki y’ibanga
Muri make
- Iyi porogaramu ikorera gusa mu butumwa bwihariye hagati ya porogaramu ya Chatgram - Support n’abantu bo mu itsinda ryanyu bahuza konti ya Chatgram. Ntiyisoma ubutumwa bwo mu miyoboro yanyu.
- Tubika amakuru ya Slack make akenewe kugira ngo tubagezeho amatike yo gusaba ubufasha no kohereza ibisubizo byanyu ku bakiriya banyu.
- Nta na rimwe tugurisha amakuru yanyu, tuyakoresha mu kwamamaza cyangwa mu gutoza imiterere ya AI.
- Nimukuraho porogaramu, dusiba ako kanya tokeni y’uruhushya rw’ahakorerwa kandi tugahagarika uburyo bwose bwo kuyigeraho. Mushobora kutusaba gusiba andi makuru igihe icyo ari cyo cyose.
Iyi politiki isobanura uko brandID ("twe", "twebwe"), ikigo cyakoze Chatgram, gikoresha amakuru igihe mushyiraho kandi mukoresha porogaramu ya Chatgram - Support ya Slack ("Porogaramu"). Yongeraho ibisobanuro byihariye kuri Slack kuri Politiki y’ibanga ya brandID, ikubiyemo Chatgram yose (reba igice kivuga kuri helpdesk na chat yo kuri interineti bya Chatgram). Iyo hari ibyo izi politiki zidahuyeho ku bijyanye na Porogaramu ya Slack, iri paji ni yo ikurikizwa.
1. Amakuru dukusanya muri Slack
Iyo umuntu ashyize Porogaramu mu gakorerwamo
- ID n’izina by’ahakorerwa, ndetse na ID y’umuryango wa Enterprise Grid niba uhari.
- ID y’umukoresha wa bot wa Porogaramu, uburenganzira (scopes) bwatanzwe, na ID ya Slack y’umuntu wayishyizemo.
- Tokeni y’uburenganzira ya bot itangwa na Slack. Tuyibika mu buryo bw’ibanga kandi tuyikoresha gusa mu guhamagara Slack mu izina rya Porogaramu.
Iyo umuntu ahuje konti ye ya Chatgram
- ID ye ya Slack na ID y’ikiganiro cy’ubutumwa bwihariye afitanye na Porogaramu.
- Izina rigaragara kuri Slack na imeri iri kuri konti ye (binyuze kuri
users:readnausers:read.email), bikoreshwa mu kwerekana uwashubije itike no, niba konti ye ya Chatgram itarimo imeri, kuyongeramo. - Igihe yahuje konti n’igihe aheruka gukoresha Porogaramu.
Iyo itsinda ryanyu rikoresha Porogaramu
- Ibisubizo mwandika mu butumwa bwihariye cyangwa mu mafishi yo gusubiza bya Porogaramu, n’amadosiye mwomeka kuri ibyo bisubizo. Ibi biba mu mateka y’itike iri muri konti yanyu ya Chatgram.
- Amakuru agaragaza amakarita y’amatike yashyizweho na Porogaramu (ID y’umuyoboro n’igihe ubutumwa bwoherejwe), kugira ngo Porogaramu ibashe kuvugurura ikarita iyo itike isubijwe cyangwa ifunzwe.
- Ibikorwa mukorera ku makarita y’amatike (gusubiza, guhindura, gusubiza ukoresheje AI, gufunga, gushyira muri spam, gusiba) n’igenamiterere muhindura muri tabi ya Home ya Porogaramu.
Ibyo tudakusanya
- Ubutumwa bwo mu miyoboro rusange cyangwa yihariye, cyangwa ubutumwa bwihariye hagati y’abantu bo mu itsinda ryanyu. Porogaramu nta burenganzira ifite bwo kubusoma.
- Ijambo ry’ibanga rya Slack cyangwa andi makuru yose yo kwinjira muri Slack.
2. Amakuru aturuka ku basura urubuga rwanyu
Porogaramu ibereka ubutumwa abashyitsi bohereza binyuze muri widget ya chat ya Chatgram cyangwa ifishi yo kutwandikira iri ku rubuga rwanyu: amazina yabo, imeri, urubuga, ubutumwa bwabo n’amadosiye bashyiraho. Ayo makuru ava ku rubuga rwanyu, si muri Slack. Tuyatunganyiriza nk’utanga serivisi wanyu, nk’uko bisobanurwa muri Politiki y’ibanga ya brandID. Porogaramu iyashyira mu gakorerwamo kanyu kugira ngo itsinda ryanyu riyasubize.
3. Uko dukoresha amakuru
- Kugira ngo twohereze amatike mashya n’ibiyavuguruwe ku bantu babigenewe mu itsinda ryanyu.
- Kugira ngo twohereze ibisubizo byanyu, ibisobanuro byahinduwe n’imigereka ku mukiriya, binyuze ku rubuga rwanyu cyangwa kuri imeri.
- Kugira ngo duhuze buri mukoresha wa Slack na konti ye ya Chatgram, kandi tugumane uburenganzira bwe bukwiye (nyir'ikintu, umuyobozi, umukozi).
- Kugira ngo amateka y’ikiganiro abe amwe muri Slack, ku rubuga rwa Chatgram no muri bot yacu ya Telegram.
- Kugira ngo turinde App, dukumire ikoreshwa nabi kandi dukemure ibibazo.
Ntiducuruza amakuru, ntituyasangiza abandi mu rwego rwo kwamamaza, kandi ntituyakoresha mu gukora imyirondoro yawe cyangwa iy’abakiriya bawe.
4. Imikorere ya AI n’imbibi zayo
Iyo ukanze Igisubizo cya AI cyangwa Hindura ururimi, cyangwa iyo umuyobozi w’urubuga afunguye ibisubizo byikora bya AI, inyandiko y’ubutumwa bireba (hamwe n’ububiko bw’ubumenyi bw’urubuga rwawe, ku bisubizo bya AI) yoherezwa ku kigo kiduha serivisi za AI, OpenAI, kugira ngo gikore umushinga w’igisubizo, uhindure ururimi cyangwa gitange igisubizo. OpenAI iyitunganya hakurikijwe amabwiriza ya API yayo, atayemerera gukoresha aya makuru mu gutoza imiterere yayo ya AI. Natwe ntidukoresha amakuru ya Slack cyangwa ay’abakiriya bawe mu gutoza imiterere ya AI.
Menya ko ibisubizo bya AI bishobora kuba bidahwitse. Ibisubizo n’ubuhinduzi bikozwe na AI bikorerwa mu buryo bwikora, kandi bishobora kuba ari amakosa, bituzuye cyangwa bitagihuje n’igihe, nubwo byaba byumvikana nk’aho byizewe.
- Ibisubizo bya AI muri Slack bifunguka nk’imishinga ushobora guhindura, kandi byoherezwa ari uko umuntu akanze Ohereza. Banza usuzume buri mushinga mbere yo kuwwohereza.
- Ibisubizo byikora bya AI ku rubuga rwawe ntibiba bifunguye keretse umuyobozi w’urubuga abifunguye.
- Ntukishingikirize ku bisubizo bya AI mu bijyanye n’amategeko, ubuvuzi, imari cyangwa izindi nama z’umwuga.
5. Abo dusangiza amakuru
Dusangiza amakuru gusa abaduha serivisi zidufasha gukoresha Chatgram, kandi tuyasangiza gusa uko bikenewe kuri iyo ntego:
| Uduha serivisi | Icyo adufasha gukora |
|---|---|
| Slack | Kohereza ubutumwa bujya kandi buva mu itsinda ryanyu (App ikora ikoresheje API ya Slack). |
| OpenAI | Imishinga y’ibisubizo bya AI, ubuhinduzi, ndetse n’ibisubizo byikora bya AI iyo byafunguwe. |
| Abaduha serivisi zo kwakira porogaramu, kubika amakuru, kubika amadosiye no kohereza imeri | Gukoresha serivisi, kubika amateka y’amatike n’imigereka, no kohereza ibisubizo byanyu ku bakiriya kuri imeri. |
Dushobora kandi gutanga amakuru iyo amategeko abidusabye. Urutonde rwuzuye rw’abadufasha gutunganya amakuru ruri muri Politiki y’ibanga ya brandID.
6. Uko tuyabika n’uko tuyakingira
- Itumanaho ryose hagati ya Slack, seriveri zacu na mushakisha yawe rikoresha HTTPS.
- Tugenzura buri busabe Slack itwoherereza dukoresheje ibanga ry’umukono rya Slack, bityo tugakora gusa ku busabe nyakuri buturutse kuri Slack.
- Ibimenyetso by’ibanga bya bot bibikwa mu buryo bwabugenewe, kandi seriveri zacu gusa ni zo zishobora kubisoma.
- Abakozi bakeneye amakuru yo mu buryo nyabwo kugira ngo bakoreshe kandi batange ubufasha kuri serivisi ni bo bonyine bayageraho.
7. Igihe tuyabika n’uko wayasiba
- Gukuramo App (Slack: Apps → Chatgram - Support → About → Configuration → Remove App): Slack ihagarika token ikatumenyesha. Duhita dusiba token ya bot twari twabitse kandi tugahagarika guhamagara itsinda ryanyu.
- Guhagarika umuntu umwe (
/chatgram unlink, cyangwa ukande buto ya Disconnect iri muri tab ya Home): duhagarika kumwoherereza amatike muri Slack kandi tugakuraho ihuriro rya Slack kuri konti ye ya Chatgram. - Amateka y’amatike (harimo n’ibisubizo byatanzwe muri Slack) aguma muri konti yawe ya Chatgram igihe cyose iyo konti ikiriho, kuko ari amateka yawe y’ubufasha. Abayobozi b’urubuga bashobora gusiba itike igihe icyo ari cyo cyose bakoresheje menu ya ⋮ iri ku ikarita yayo muri Slack.
- Gusiba burundu: ohereza imeri kuri [email protected] ukoresheje aderesi iri kuri konti yawe ya Chatgram, maze dusibe konti yawe, amakuru ya workspace n’amakuru ya Slack ayihujweho, keretse amategeko adusaba kubika amwe muri yo.
8. Uburenganzira bwawe
Ukurikije aho utuye, ushobora kuba ufite uburenganzira bwo kureba, gukosora, kohereza cyangwa gusiba amakuru yawe bwite, cyangwa bwo kwanga uburyo tuyakoresha. Ohereza imeri kuri [email protected] tugufashe. Niba uri umukiriya w’ikigo gikoresha Chatgram, dushobora kohereza ubusabe bwawe kuri icyo kigo, kuko ari cyo kigena uko ubutumwa bwawe bukoreshwa.
9. Impinduka
Nihagira impinduka kuri iyi politiki, tuzavugurura itariki iri hejuru y’uru rupapuro. Ku mpinduka zikomeye, tuzabimenyesha abayobozi ba workspace muri App cyangwa kuri imeri mbere y’uko zitangira gukurikizwa.
10. Aho watwandikira
brandID (ikora Chatgram) · [email protected] · chatgram.app/slack